Privacy & Account Deletion Policy

Last Updated: August 2026

Welcome to ExPickup (https://expickup.com/). We respect your privacy and are committed to protecting your personal data. This policy details our data practices and provides clear instructions on how you can request the deletion of your account.

1. Information We Collect

When you interact with ExPickup, we may collect and process the following information:

  • Personal Identification Data: Name, email address, phone number, and delivery addresses.
  • Account Details: Usernames, login credentials, and account settings.
  • Transaction & Usage Data: Service history, pickup requests, payment records, and technical usage logs.

2. How We Use Your Data

We use your personal data to:

  • Fulfill pickup and delivery services requested by you.
  • Manage your account and communicate updates or alerts.
  • Ensure platform safety, prevent fraud, and comply with legal requirements.

3. Account & Data Deletion Policy

You have the full right to request the permanent deletion of your account and associated personal data at any time.

How to Request Deletion:

  1. Send an email to our dedicated support team at: info@expickup.com.
  2. Use the subject line: "Account Deletion Request".
  3. Provide the email address or phone number linked to your ExPickup account.

Processing Timeline: Account deletion requests are verified and completed within 30 days. Please note that certain transactional data may be retained if required by law or auditing regulations.

4. Security & Data Retention

We implement appropriate technical and organizational measures to safeguard your personal data. We only retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

5. Contact Us

If you have any questions, concerns, or inquiries regarding your data or this policy, feel free to reach out: